top of page
Privacy Policy
Last updated: September 23, 2026
Meditators Guide respects the trust involved when you share information with us, especially for a personalised program. This policy explains what information we collect through meditatorsguide.com, consultations, intake forms, purchases, and communications; why we use it; and the choices available to you.
For questions or privacy requests, contact info@meditatorsguide.com.
1. Information we collect
Depending on how you interact with us, we may collect:
-
Contact and transaction details: your name, email address, billing details, purchases, invoices, and payment status. Our payment providers process card details; we do not need your full card number to provide a program.
-
Consultation and intake information: the goals, preferences, experiences, wellbeing information, and other details you choose to share so we can assess and personalise a program. Some of this information may be sensitive.
-
Communications: messages, form responses, questions, feedback, and requests you send us.
-
Website information: technical and usage information, such as device or browser details and pages visited, collected through the website and any cookies or analytics tools in use.
Please share only the details you feel are relevant. Where possible, avoid including identifying or sensitive information about other people, particularly children.
2. How we use information
We use information to respond to enquiries; arrange consultations; decide whether we can provide a suitable program; create and deliver agreed sessions and materials; process payments; provide client support; maintain business and tax records; protect the website; and meet applicable legal obligations.
We use information for promotional emails only where permitted by applicable law. You can unsubscribe from promotional messages using the link in the email or by contacting us. Service messages about a program you purchased are separate from marketing.
Where data protection law requires a legal basis, we rely on the basis appropriate to the activity. This may include providing a service you requested, complying with a legal obligation, our legitimate interests in operating and protecting the business, or your consent where required. If we ask for sensitive personal information that requires explicit consent or another additional legal condition, we will address that in the intake process. You may contact us before sharing information if you would like to discuss what is needed.
3. Personalised content and confidentiality
We use relevant information from your consultation and intake to create your program. Your materials may refer to details you have asked us to incorporate. We do not publish your story, identify you as a client, or use your words as a testimonial without separate permission.
The tools used to communicate, create, store, and deliver your materials may process some of this information on our behalf. These can include website and form services, email and cloud storage, payment providers, audio or video delivery services, and AI-assisted drafting tools. We remain responsible for reviewing and deciding the final content of your program.
An unlisted video or playlist is accessible to anyone with its link. If this delivery option is offered for a personalised recording, we will make that clear so you can discuss another delivery method if you prefer.
4. When information is shared
We do not sell your personal information. We share information only as needed with service providers that help us operate the website, collect forms, communicate, process payments, prepare content, or deliver your program; with professional advisers when reasonably necessary; or when disclosure is required by law.
Those providers may include Wix, Google services, payment processors, and the delivery or drafting tools used for your particular program. Their own privacy notices may also apply when you use their platforms.
5. Storage, security, and international processing
We take reasonable steps to restrict access to client information and protect it against unauthorised use or disclosure. No method of online transmission or storage is completely secure.
We work with clients and service providers in different countries, so information may be accessed or processed outside the country where you live. Where applicable law requires safeguards for an international transfer, we will use an appropriate transfer mechanism.
6. How long we keep information
We keep consultation and intake information, correspondence, and program materials for the time needed to deliver the service, provide reasonable follow-up, and address questions or disputes. We keep invoices and transaction records for the period required by applicable accounting or tax rules. Marketing contact details are kept until you unsubscribe or ask us to remove them, subject to any information we must retain to honour that request.
When information is no longer needed for these purposes, we delete it or remove identifying details where reasonably possible.
7. Cookies and external links
Our website and service providers may use cookies or similar technologies for essential site functions and, where enabled, analytics. You can manage cookies through the choices offered on the website and your browser settings. A privacy policy does not replace any cookie consent that applicable law requires.
Our site may link to third-party platforms, including payment and content services. Their privacy practices are governed by their own policies.
8. Your choices and rights
Depending on the law that applies to you, you may be able to ask for access to your personal information, correction, deletion, restriction of use, or a copy in a portable format. You may also be able to object to certain uses. Where we rely on consent, you may withdraw it by contacting us; this does not affect processing that took place before withdrawal or information we must keep for another lawful reason.
To make a request, email info@meditatorsguide.com. We may need to verify your identity before acting on it. If you are in the UK and have an unresolved concern about how your information is handled, you may also contact the Information Commissioner’s Office.
9. Changes to this policy
We may update this policy when our services or practices change. The date at the top shows when it was last revised. Material changes affecting an active client program will be communicated where appropriate.
bottom of page