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Terms and Conditions for Personalised Programs
Last updated: September 23, 2026
These Terms and Conditions explain how consultations and personalised hypnotherapy and meditation programs provided by Meditators Guide work. Please read them alongside our Privacy Policy before booking or purchasing. Your proposal or invoice sets out the specific services, price, and delivery schedule for your program.
1. Consultations and personalised programs
A consultation gives us an opportunity to understand your goals and determine whether a personalised program is appropriate for you. A program may include prerecorded hypnotherapy or meditation sessions, short reset recordings, journal prompts, a listening pathway, or a follow-up conversation. Your proposal or invoice will identify exactly what is included.
We create your program using the information you choose to share in your consultation, intake form, and subsequent communications. We may suggest a different focus or decline work that falls outside the scope of our services.
2. Prices, payment, and consultation credit
The price and currency for your consultation or program will be shown before you pay. Unless stated otherwise, program prices are in US dollars. Any applicable taxes or additional charges will be shown before payment.
Payment for a personalised program is due before we begin creating it, unless we agree otherwise in writing.
If your offer includes a consultation credit, the consultation fee you have already paid will be deducted from the price of a program you subsequently book. The credit will be shown on your invoice. It can be applied once and is not a separate cash refund.
Payments are handled by the payment provider shown at checkout or on your payment link. Please contact us if you need an invoice or receipt.
3. Intake and delivery
We begin planning your program after receiving both the required payment and your completed intake information. We will confirm the delivery schedule for your particular program. Sessions may be delivered in stages over several weeks, as described in your proposal, rather than all at once.
Recordings and written materials are delivered digitally through an agreed download link or platform. If an unlisted YouTube playlist is offered, we will discuss that option with you; an unlisted link can be viewed by anyone who has the link and should not be treated as a private storage method.
Please tell us promptly if a link does not work or you have difficulty accessing a file. If we need to change a delivery date, we will let you know and agree on a reasonable revised date.
4. Changes, cancellations, and refunds
You may contact us at info@meditatorsguide.com if you wish to cancel or change a booking. A consultation that has already taken place is a completed service.
If you cancel a personalised program before we have begun creating it, we will refund the program payment. If you ask us to begin work or provide digital content during a period in which you may otherwise have a legal right to cancel, we may ask for your separate, express agreement before starting. Depending on the law that applies and the work or content already provided, a refund may be reduced or a cancellation right may end.
If we cannot provide the agreed program, we will offer an appropriate remedy, which may include completing the work within a reasonable revised period or refunding the undelivered portion. Nothing in these Terms limits rights you have under applicable consumer law.
5. Your participation and wellbeing
Please provide information that is accurate to the best of your knowledge, including anything that would make a recording unsuitable or uncomfortable for you. You may leave out details you do not wish to share; if we need more information to create suitable material, we will ask.
You are in control of your participation. You may pause or stop a recording at any time. Do not listen while driving or doing anything that requires your full attention.
Our programs support personal wellbeing and development. They do not diagnose or treat a medical or mental health condition and are not a replacement for medical, psychological, psychiatric, or emergency care. Please seek support from an appropriately qualified professional for those needs. We cannot guarantee a particular result.
6. Private use and intellectual property
Your recordings, scripts, and program materials remain the intellectual property of Meditators Guide. Your purchase gives you permission to use the delivered materials personally. Please do not share, publish, sell, or distribute them without our written permission.
We will not publish your name, story, feedback, or identifiable program details as a testimonial or example without asking for your separate permission.
7. Privacy
We handle your intake information and communications as described in our Privacy Policy. Please avoid sending sensitive information about other people unless it is relevant to the work.
8. Questions or concerns
If something about your program is unclear or does not match what we agreed, please contact info@meditatorsguide.com so we can address it.
These Terms do not exclude or restrict any right or remedy that cannot lawfully be excluded.
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